Please review the following articles and instructions on how to download and migrate Mastercam to the latest release.
To download and install Mastercam you will need to log in at http://my.mastercam.com/ and link your account to your license.
If after the installation you are having issues with your license, you may need to activate the latest license to access the new Mastercam release.
After successfully activating the new release of Mastercam, you can run the Migration Wizard to update your posts processors, configurations, files, etc.
Please review all the help articles mentioned above. If you encounter any issues during the Migration/installation process, tell us exactly where you got stuck. Provide screenshots, error messages, or a short video of the problem to help us assist you better.
Unfortunately, due to the volume of customers, we cannot provide remote installation services through our standard technical support. However, we offer remote installation and migration as a paid service. If you are interested in this service, please let us know, and we will provide you with a quote.
FAQ and common issue articles:
Activating/Reactivating a Software License
System Requirements
Making a Zip2Go
How to Install a New/Updated Post Processor
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